What is JumpCenter?
JumpCenter is the first application- and platform-agnostic Application Management software platform that delivers two important breakthroughs:
- Visibility across any and all of an enterprise’s applications; and
- The ability to recover those applications with the push of a button.
- Complete Service Control: Push button control over business services. Start and stop databases, applications and services in an efficient, ordered and consistent way to reduce planned downtime.
- Model Complex Relationships: Setup and maintain business rules to model relationships of service components through intuitive, user-friendly screens.
- Real-Time Event Management: Understand and respond to events impacting business services in real-time. Improve the customer experience for applications.
- Automate Resiliency: Detect incidents and automatically restore service for complex, multi-tiered business services to reduce unplanned downtime.
- Enterprise Wide Visibility: See status for business services across the enterprise at a glance. Filter by state, organization, service area, life cycle and application type.
- Understand the End-User Experience: Automatically execute user scripts to simulate test cases on scheduled basis. Alert, notify and act based on configurable thresholds.
- Automate Notification: Setup and maintain custom specialized notifications to multiple groups to improve customer service.
- Improve Security: Reduce the users requiring remote access to servers through a controlled business service interface.
- Automate Routine Tasks: Reduce planned and unplanned downtime through efficient and consistent runbooks.
- Seamless Integration: Web services API available to integrate with third party monitors and support applications.
- Reduce planned and unplanned downtime
- Improve service visibility and timeliness
- Increase understanding of end-user experience
- Enable help desk and end user service control
- Improve service response time and first call resolution
- Reduce service and support costs
- Improve security and access controls
- Reduce human error and service inconsistencies
- Accurately track real-time SLAs
- Improve auditability and continuous monitoring
To learn more about JumpSoft or our JumpCenter solution, please contact us here.